Privacy Policy | Trinity Web Guys

Introduction

Trinity Web Guys, LLC ("Trinity Web Guys," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit https://trinity-web-guys.vercel.app (the "Site"), how we use it, how we share it, and the rights you may have under applicable privacy laws, including the EU General Data Protection Regulation ("GDPR"), the UK GDPR, and the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA").

By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Site.

Information We Collect

We collect information in three ways: information you provide directly, information collected automatically when you use the Site, and information stored locally in your browser.

Information you provide

When you submit our contact form, request a site update, or report an issue, we may collect:

Name and email address
Company name and phone number (if provided)
Project details, messages, and any files you attach
Website URL, urgency level, and change-type selections (for support requests)
Pricing tier or service interest (for new project inquiries)

Information collected automatically

When you visit the Site, our hosting provider and server infrastructure may automatically collect technical information such as your IP address, browser type and version, device type, operating system, referring/exit pages, date/time stamps, and general usage data. We use this information to operate, secure, and improve the Site.

Cookies and local storage

We use browser local storage to remember your light/dark theme preference. This is a functional setting stored on your device and is not used for advertising or cross-site tracking.

We do not currently use advertising cookies, analytics cookies, or third-party tracking pixels on the Site. If we introduce non-essential cookies in the future, we will update this policy and, where required by law, request your consent before placing them.

How We Use Your Information

We use personal information for the following purposes:

Responding to inquiries, support requests, and project discussions
Providing, operating, maintaining, and improving the Site
Communicating with you about services you have expressed interest in
Detecting, preventing, and addressing fraud, abuse, spam, or security issues
Complying with legal obligations and enforcing our rights
Creating aggregated or de-identified data that cannot reasonably identify you

Legal Bases for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data only when we have a valid legal basis:

Contract / pre-contractual steps: to respond to your inquiries and take steps at your request before entering into a service agreement
Legitimate interests: to operate, secure, and improve the Site, prevent abuse, and communicate with prospective clients, balanced against your rights
Consent: where you have given clear consent, such as for optional communications where consent is required
Legal obligation: where processing is necessary to comply with applicable law

How We Share Information

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.

We may also disclose information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of our company, users, or others. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

Service providers

We may share information with trusted service providers who process data on our behalf and only as needed to perform services for us. Our current providers include Vercel, Inc. (website hosting and content delivery) and Resend, Inc. (transactional email delivery for contact form submissions).

These providers are authorized to use your information only as necessary to provide services to us and are required to protect it in accordance with applicable law and contractual obligations.

International Data Transfers

Trinity Web Guys, LLC is based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

Where required, we rely on appropriate safeguards for international transfers, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms approved under UK and Swiss law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Contact form submissions and related correspondence are generally retained for up to three (3) years after our last interaction with you, unless we have an ongoing business relationship or a longer retention period is needed for legal, accounting, or dispute-resolution purposes.

Server logs and security records may be retained for a shorter period consistent with operational and security needs.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. We will not discriminate against you for exercising these rights.

Rights for EEA, UK, and Swiss residents (GDPR)

Under the GDPR and UK GDPR, you may have the right to:

Access — request a copy of the personal data we hold about you
Rectification — request correction of inaccurate or incomplete data
Erasure — request deletion of your personal data in certain circumstances
Restriction — request that we limit processing in certain circumstances
Portability — receive your data in a structured, commonly used, machine-readable format where applicable
Objection — object to processing based on legitimate interests
Withdraw consent — where processing is based on consent, withdraw it at any time
Lodge a complaint — with your local data protection authority

To exercise these rights, contact us using the details in the Contact section below. We may need to verify your identity before responding.

Rights for California residents (CCPA/CPRA)

California residents may have the right to:

Know what personal information we collect, use, disclose, and sell or share
Access the specific pieces of personal information we have collected about you
Delete personal information we have collected from you, subject to certain exceptions
Correct inaccurate personal information
Opt out of the sale or sharing of personal information — we do not sell or share personal information for cross-context behavioral advertising
Limit the use and disclosure of sensitive personal information — we do not use sensitive personal information for purposes requiring an opt-out right under CPRA
Not receive discriminatory treatment for exercising your privacy rights

You may submit a verifiable consumer request by emailing us at the address below. We will respond within the timeframes required by applicable law, generally within 45 days.

Authorized agents may submit requests on your behalf where permitted by law and upon verification of the agent's authority.

Other U.S. state privacy laws

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have similar rights to access, delete, correct, and obtain a copy of personal data, and to opt out of certain processing such as targeted advertising, the sale of personal data, or profiling in furtherance of decisions with legal or similarly significant effects. We do not engage in targeted advertising, sell personal data, or conduct such profiling on the Site. To exercise applicable rights, contact us using the information below.

Children's Privacy

The Site is not directed to children under 16 years of age (or the applicable age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. Your continued use of the Site after changes become effective constitutes acceptance of the updated policy, to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Trinity Web Guys, LLC Email: trinitywebguys@gmail.com Website: https://trinity-web-guys.vercel.app/contact

We will respond to verified requests within the timeframe required by applicable law.